The change of change applications to suit the needs of users in different places and facilitate
development over time has long been a major challenge for software maintenance experts …

In most business areas today, competition is hard and it is a matter of company survival to
interpret and follow up changes within the business market. The margin between success …

This paper gives a summary of end-user tailoring, which is a method for system
development that starts not from low-level building blocks nor high-level frameworks but …

A software system cannot be developed without considering the various facets of its
environment. Stakeholders—including the users that play a central role—have their needs …

Tailoring is the adaptation of generic software applications such as word processors,
spreadsheets, e-mail systems, and drawing editors to the spe-cific work practices of a user …

In this chapter we depict collaborative aspects of tailoring software. We provide a
categorization distinguishing between (at first) three levels of intensity of user ties regarding …

Software engineering research addresses professional ways of designing, developing and
implementing software. So far, software engineering more or less takes for granted that …

Nothing is eternal except change—and, perhaps, human resistance to change. Many
systems developers are confounded by the difficulty of achieving change. A structured …

This chapter reports on a case study performed in cooperation with a telecommunication
provider. The telecom business changes rapidly as new services are continuously …

This article reports on a case study performed in cooperation with a telecommunication
provider. The telecom business changes rapidly as new services are continuously …