This paper examines the innovation performance of 206 US business services firms. Results
suggest that external linkages, particularly with customers, suppliers and strategic alliances …

This paper examines the impact of innovation on the performance of US business service
firms. We distinguish between different levels of innovation (new-to-market and new-to-firm) …

This paper explores the relationship between innovation and a select number of business
success factors in 3701 firms across 34 Canadian service sectors. The paper begins with an …

Whether or not industrialized nations are experiencing a fundamental shift from a
manufacturing-to a service-based economy may be a matter of debate. However, the service …

This paper explores the relationship between innovation performance (in terms of product
and process) and business performance (sales growth, market share and profitability) and …

In studies of business innovation, the term innovation process is used to describe (i) the
array of sources and objectives that culminate in the act of innovation,(ii) the set of market …

This article examines the determinants of R&D collaboration of service firms. Different from
manufacturing firms, we expect that types of innovation, public financing, innovation …

This empirical study compares the determinants of innovation in manufacturing and services
through descriptive and regression analyses of sales from innovative products and services …

Firms that open up their organizational boundaries and access valuable external sources of
knowledge can create new opportunities for innovation. However, little is known about this …

Innovation, always at the forefront of technological progress, has become a predominant
business issue. Globalization has forced companies to constantly adapt to a changing …