This research contributes to extend Business Process Management (BPM) systems with
resilience support. We applied concepts derived from resilience engineering and the study …

This paper analyzes exception handling in business process management (BPM) with a
major focus on resilience, ie, the capability to maintain operations under a wide spectrum of …

The overall objective of business continuity management (BCM) systems is to provide
guidance and analytical subcomponents on how to assess and manage risk and sustain …

CERT® Resilience Management Model (CERT-RMM) is an innovative and transformative
way to manage operational resilience in complex, risk-evolving environments. CERT-RMM …

PRECONDITIONS FOR BPR SUCCESS And How to Prevent Failures Page 1 BUSINESS
REENGINEERING PRECONDITIONS FOR BPR SUCCESS And How to Prevent Failures …

Companies are seeking methodologies and tools to facilitate well-disciplined and organized
ways of structuring, assessing, and resolving the issues that business process …

This paper follows the development of the business continuity planning (BCP) programme at
Lehman Brothers following the events of September 11th. Previous attempts to implement …

This chapter shows that how a product of work performed to develop leading indicators of
organizational performance can be adapted to reflect the kinds of issues of interest in the …

As unpredictable major-impact events are on the rise, many organisations have adopted an
organisational resilience (OR) approach for dealing with these so-called 'black swan events …

Systems or process models aim to simplify a specific problem by isolating the major
influencing factors (although at the expense of other factors). By so doing, they aim to enable …