[HTML][HTML] Utilization of Fuzzy Delphi Analytical Hierarchy Process (FDAHP) and Hierarchical Cluster Analysis (HCA) in RFM Model for Measurement the Customer, Life …

A Kafashpour, A Alizadeh Zoeram - New Marketing Research Journal, 2012 - nmrj.ui.ac.ir
Nowadays, with entrance of customer relationship management (CRM) in new fields,
Identifying the various customers features and optimum allocating of resources to them …

Customer segmentation to identify key customers based on RFM model by using data mining techniques

A Imani, M Abbasi, F Ahang, H Ghaffari… - International journal of …, 2022 - riejournal.com
Accurate identification, attracting, and keeping the customers particularly loyal Customer
Relationship Management (CRM) with the goal of optimum allotment of resources and …

[HTML][HTML] Customers Clustering Based on RFM Model by Using Fuzzy C-means Algorithm (Case Study: Zahedan City Refah Chain Store)

A Imani, M Abbasi - Public Management Researches, 2017 - jmr.usb.ac.ir
One of the major challenges of customer-centric organizations is the recognition of
customers, the distinction between different groups of customers and their ranking …

Customer lifetime value determination based on RFM model

F Safari, N Safari, GA Montazer - Marketing Intelligence & Planning, 2016 - emerald.com
Purpose–One of the salient challenges in customer-oriented organizations is to recognize,
segment and rank customers. Customer segmentation is usually based on customer lifetime …

Customer segmentation using fuzzy-AHP and RFM model

AG Aggarwal, S Yadav - 2020 8th International Conference on …, 2020 - ieeexplore.ieee.org
In today's business environment the number of customers buying products online have
increased, it is difficult for the firm to determine customer lifetime value (CLV) of every …

Analysis for customer lifetime value categorization with RFM model

S Monalisa, P Nadya, R Novita - Procedia Computer Science, 2019 - Elsevier
The same treatment of all customers will cause customers who are not so valuable will be
value destroyer rather than a value creator. Giving discounts and promos to all customers …

Identifying & Segmenting Key Customers for Prioritizing them Based on Lifetime Value using RFM Model (Case study: Internet customer of Qom Telecommunications …

M Maleki Minbashrazgah, A Zarei… - Journal of Business …, 2016 - jibm.ut.ac.ir
By the emerge of competitive markets and continuous changes, organizations have found
that they are not faced with growing economy and markets, so each customer has its own …

Estimating customer lifetime value based on RFM analysis of customer purchase behavior: Case study

M Khajvand, K Zolfaghar, S Ashoori… - Procedia computer …, 2011 - Elsevier
Since the increased importance is placed on customer equity in today's business
environment, many firms are focusing on the notion of customer loyalty and profitability to …

Clustering of Customer Lifetime Value with Length Recency Frequency and Monetary Model Using Fuzzy C-Means Algorithm

M Husnah, R Novita - 2022 International Conference on …, 2022 - ieeexplore.ieee.org
In the practice of implementing customer relationship management or Customer
Relationship Management (CRM), many companies that have not properly used CRM as a …

Identifying the customer behavior model in life insurance Sector using data mining

S Shokohyar, A Rezaeian… - Management Research in …, 2021 - mri.modares.ac.ir
Interaction of companies with customers in the form of customer relationship management
has changed significantly. Identifying characteristics of different customers and allocating …