The purpose of this dissertation is to show how important human communication is in order
to accomplish a safe flight. A flight is represented as an act of conversation that combines …

Building on past research, this article argues that organizational life can be usefully
construed as a series of communicative performances that are embedded and enacted in …

Mom once said,“Don't ever get in a rut,'cause a rut is just a shallow grave.” Very well could
have been! My rut: From the same uncontrolled [air] field, over the past four years, we get the …

The discourse of commercial aviation flight attendants has historically received no
sociolinguistic attention. To address this gap, this thesis explores how flight attendants use …

An airline pilot and researcher in 'aviation human factors' once described the goal of all
airline pilots as 'to get people from A to B without killing them': 1 this book explores the place …

Human factors contribute to approximately 75% of aviation accidents. The lack of effective
flight deck communication has caused numerous aviation accidents which has resulted in …

As a cautionary saying in aviation circles puts it, you never have to take off, but you always
have to land. In this chapter I draw on insights and methods of ethnomethodology and …

Toward the end of every airline flight, the pilots must prepare and agree on a plan for how
the final stages of the flight-the descent, approach to the runway, and landing-will proceed …

Failures of communication and teamwork between cabin crew and flight deck crew have
been implicated in a number of fatal accidents involving commercial aircraft. This study was …

Aviation safety is a concern to government, airlines and the general public. Although,
compared to other forms of transportation, air travel is extremely safe, accidents do occur …