Retaining users and facilitating their continuance usage are essential for mobile service
providers to increase both revenues and profits. This research integrates the perspectives of …

Stiff competition in the mobile instant messaging (MIM) market underscores the importance
of continuance use of MIM to ensure sustainable growth of service providers. This paper …

Users' continuance usage is crucial to mobile service providers' success. Integrating both
perspectives of flow and switching costs, this research identified the factors affecting …

Purpose–Users' continuance intention is vital to the future of mobile social networking
service (SNS) with rapid development and intensive competitions among its providers. The …

Due to the intense competition and low switching cost, building user loyalty is critical for
mobile instant messaging (IM) service providers. Integrating both perspectives of network …

Purpose–The purpose of this paper is to examine the continued usage of mobile instant
messaging (IM) from the perspectives of both motivators and inhibitors …

Due to the high acquisition costs and low switching costs, retaining users and facilitating
their continuance usage are crucial for mobile service providers. Integrating both …

This study examines the usage and continuance of mobile internet services by developing a
theoretical framework incorporating the cognitive, affective and judgemental components, as …

Mobile Internet (M-Internet) service users are not only technology users but also service
consumers. However, most previous studies on Information System (IS) continuance …

The purpose of this research is to investigate factors affecting users' continuance intention in
the context of mobile instant messaging (IM). Drawing upon the social cognitive perspective …