This chapter draws from the dissatisfaction with the ways in which the design of information
technology applications been conceptualised in early science and technology studies (STS) …

Over the course of a number of studies done in conjunction with my colleagues Bob
Anderson from Rank Xerox, EuroPARC in Cambridge an d Wes Sharrock from the University …

The book is an exploration of the theoretical, conceptual and methodological foundations of
human-centred design. Specifically, it critically examines the notion of'practice'and argues …

The single site implementation study is an invaluable tool for studying the large-scale
enterprise solution. Together with constructivist frameworks and ethnographic approaches it …

Understanding computer technology as it is designed for and used in the workplace requires
analysis of organisations, the labour process, and technology in general. While some …

This chapter addresses the seemingly implausible project of establishing a
'generic'organisational information system. There is an apparent contradiction: on the one …

In particular, the authors suggest that there have been three ideal-typical phases of
computer systems development history to date, each phase being characterised by a …

Effective systems design requires not only technical expertise but a broad understanding of
organisations, their people, structures and environments. This chapter argues that a …

Abstract Information systems practice in this thesis is seen to involve the everyday use of
technology for information purposes. It involves individuals or user groups and specialists in …