A review of benchmarking literature exposed that due to the development there are different
types of benchmarking and different benchmarking models. There are universal models, but …

Purpose–The purpose of this paper is to examine the use and effect of benchmarking in
manufacturing companies. Design/methodology/approach–A total of 23 companies were …

Purpose–Literature and practice highlight the need to stimulate processes of qualitative
growth in SMEs. The aim of the research presented in this paper is to identify a type of …

Benchmarking best practice has been found to lead into enhanced firm performance. Yet,
current literature in the field of operations and supply chain management has not come to a …

Purpose–The paper aims to provide guidelines of companies in identifying their best
practices with reference to a French example. Design/methodology/approach–The paper …

Purpose–To determine the criteria for internal benchmarking candidate processes. Using
those criteria, to develop a decision flowchart to employ internal or external benchmarking …

The number of studies relating to best practice in manufacturing has been increasing at a
rapid rate over the last few years. As companies strive to attain world‐class manufacturing …

Purpose–The purpose of this paper is to examine the current perceptions of company
employees regarding the use and understanding of the terms “benchmark” as in …

One of the potentially efficient ways to improve a process is to identify and adopt best
practices that were developed elsewhere and have produced superior results. This …