Social Media has been embraced by government agencies around the world as a tool to
transform interaction with citizens and enhance public participation. The selected …

Social media are commended as e-participation reformation tools; consequently,
governments around the world are adopting social media. South Africa is not exempt from …

This chapter aims to provide an understanding of the factors that serve as catalysts for social
media adoption by public sector firms in Africa. Using the Technology Organisation …

Social media has become an integral part of many people's lives around the world. The
main use of this communication channel is to connect with social circles. It is also widely …

Social media has become the most important platform for sourcing and delivering
information. This chapter investigates the drivers and challenges of social media usage in …

The increasing diffusion of social media is attracting government organizations worldwide,
including local government. Social media can help local government improve the manner in …

Social network systems are increasingly being used by governments to aid communication
and improve services. Social network systems can be defined as' web-based services' that …

Contemporary organisations have embraced a wide variety of social media platforms. Social
media provide companies, institutions and government departments with the quickest way to …

Government agencies and departments all over the world have started using various forms
of social media for different purposes. Though the use of social media in public sectors is …

Social media has become an integral part of many people's lives around the world. The
main use of this communication channel is to connect with social circles. Social media is …