[PDF][PDF] An analysis of next generation 9-1-1: Video calling for emergency situations

C Neustaedter, B Jones, K O'Hara… - … Lab Technical Report …, 2017 - clab.iat.sfu.ca
In the coming years, emergency calling services in North America will begin to incorporate
new modalities for reporting emergencies, including video-based calling. The challenge is …

The benefits and challenges of video calling for emergency situations

C Neustaedter, B Jones, K O'Hara… - Proceedings of the 2018 …, 2018 - dl.acm.org
In the coming years, emergency calling services in North America will begin to incorporate
new modalities for reporting emergencies, including video-based calling. The challenge is …

Caller needs and reactions to 9-1-1 video calling for emergencies

S Singhal, C Neustaedter - … of the 2018 Designing Interactive Systems …, 2018 - dl.acm.org
Emergency services in North America have relied on the use of audio calls to the phone
number, 9-1-1, since the late 1960s. In the coming years, 9-1-1 services will move to …

The design and evaluation of emergency call taking user interfaces for next generation 9-1-1

P Dash, C Neustaedter, B Jones, C Yip - Frontiers in Human …, 2022 - frontiersin.org
In the coming years, emergency calling services in North America will begin to incorporate
new modalities for reporting emergencies, including video-based calling and picture …

Everyday emergencies: Exploring challenges and designs involving 9-1-1 systems

P Dash - 2023 - summit.sfu.ca
This thesis explores everyday emergencies and looks at the challenges and opportunities
that surround in designing and implementing Next Generation 9-1-1 systems. The thesis …

Sharing 9-1-1 video call information between dispatchers and firefighters during everyday emergencies

C Neustaedter, J McGee, P Dash - … of the 2019 on Designing Interactive …, 2019 - dl.acm.org
In North America, people phone the number 9-1-1 to obtain emergency services. In the near
future, such services will incorporate new communication modalities such as video calling …

Multimedia-Enabled 911: Exploring 911 Callers' Experience of Call Taker Controlled Video Calling in Simulated Emergencies

P Dash, B Axtell, DY Geiskkovitch… - Proceedings of the CHI …, 2024 - dl.acm.org
Emergency response to large-scale disasters is often supported with multimedia from social
media. However, while these features are common in everyday video calls, the complex …

[HTML][HTML] Video livestreaming from medical emergency callers' smartphones to emergency medical dispatch centres: a scoping review of current uses, opportunities …

C Magnusson, L Ollis, S Munro, J Maben… - BMC Emergency …, 2024 - ncbi.nlm.nih.gov
Background Timely dispatch of appropriate emergency medical services (EMS) resources to
the scene of medical incidents, and/or provision of treatment at the scene by bystanders and …

Everyday Emergencies: Challenges and Designs Involving 9-1-1 Systems

P Dash - Adjunct Publication of the 23rd International …, 2021 - dl.acm.org
Abstract Since late 1960's, 9-1-1 calls in North America have been answered over audio
calls. However, this method of information collection can prove to be challenging as the call …

[PDF][PDF] Mobile live video in emergency response: its use and consequences

J Landgren, F Bergstrand - Bulletin of the American Society for …, 2010 - academia.edu
Technology-driven change of organizations in general and society at large seems to
accelerate at an ever increasing speed. There will soon be few places that are not covered …