Online health communities: how do community members build the trust required to adopt information and form close relationships?

H Fan, R Lederman - European Journal of information systems, 2018 - Taylor & Francis
Abstract Online Health Communities (OHCs) have become a popular avenue for people to
share common concerns about a health topic. However, because users of these forums tend …

How trust is formed in online health communities: a process perspective

H Fan, R Lederman, SP Smith… - Communications of the …, 2014 - aisel.aisnet.org
People are increasingly looking for health-related information and support to empower their
self-management and decision making. Online health communities have not only become …

[HTML][HTML] Development of trust in an online breast cancer forum: a qualitative study

M Lovatt, PA Bath, J Ellis - Journal of Medical Internet Research, 2017 - jmir.org
Background Online health forums provide peer support for a range of medical conditions
including life-threatening and terminal illnesses. Trust is an important component of peer-to …

The influence of social capital on knowledge creation in online health communities

J Zhao, S Ha, R Widdows - Information Technology and Management, 2016 - Springer
This study investigates how social capital influences knowledge creation in online health
communities (OHCs), based on social capital theory. The study proposes that three social …

Examining users' knowledge sharing behaviour in online health communities

T Zhou - Data Technologies and Applications, 2019 - emerald.com
Purpose The purpose of this paper is to draw on the stimulus-organism-response (SOR)
framework to examine users' knowledge sharing in online health communities (OHC) …

Seeking out very like-minded others: exploring trust and advice issues in an online health support group

E Sillence - International Journal of Web Based …, 2010 - inderscienceonline.com
Online health communities are one source of information and advice in which people,
patients and their carers can exchange information and experiential advice. This advice is …

Building trusting relationships in online health communities

J Zhao, S Ha, R Widdows - Cyberpsychology, Behavior, and Social …, 2013 - liebertpub.com
This study investigates consumers' use of online health communities (OHCs) for healthcare
from a relationship building perspective based on the commitment-trust theory of …

Trust, empathy, social identity, and contribution of knowledge within patient online communities

J Zhao, K Abrahamson, JG Anderson, S Ha… - Behaviour & …, 2013 - Taylor & Francis
People are increasingly utilising patient online communities (POC) to seek useful health
information and empathetic support. Success of POC is reliant upon the willingness of …

Precursors of trust in virtual health communities: A hierarchical investigation

M Mpinganjira - Information & Management, 2018 - Elsevier
Lack of trust can have a negative influence on consumers' willingness to share and adopt
information in virtual health communities. However, not much is known about factors that …

[HTML][HTML] “You get to know the people and whether they're talking sense or not”: Negotiating trust on health-related forums

E Brady, J Segar, C Sanders - Social Science & Medicine, 2016 - Elsevier
The internet is increasingly being used as a source of health advice and information by
individuals with long term conditions (LTCs). Specifically, online forums allow people to …