We describe an observational study of work coordination in an emergency communication
center, where a collocated team of communication specialists engages in complex activities …

Collaboration in complex and dynamic environments such as hospitals, airlines, and
disaster response teams is challenging. High performance requires smooth coordination …

We conducted an observational study to investigate nurses' communication behaviors in an
Emergency Department (ED). Our observations reveal unique collaboration practices …

The first special issue in Large-Scale Coordination earlier this year showed the breadth of
application research from air traffic control to the military and multi-agency emergency …

Improving our understanding of collaborative work in complex environments has the
potential for developing effective supporting technologies, personnel training paradigms …

Methods We purposively sampled participants from an EMS agency in Houston, TX. Full-
time employees with a valid emergency medical technician license were eligible. Using …

Inter-member team communication is a rich yet challenging data source for understanding
team processes. In this paper, we present a quantitative analysis of team communication …

This paper describes a study of team coordination and its breakdowns in a complex and
dynamic work environment. Sixteen videotaped cases of real-life trauma patient …

This paper shows how meso-level structures support effective coordination in temporary
groups. Prior research on coordination in temporary groups describes how roles encode …

A Level-1 US trauma center introduced role-tags in their trauma resuscitation rooms to help
team members identify respective medical functions, and to limit the number of people in the …