A conceptual model development of the impact of higher education service quality in guaranteeing edu‐tourists' satisfaction and behavioral intentions

S Rahimizhian, T Avci, KK Eluwole - Journal of Public Affairs, 2020 - Wiley Online Library
This conceptual study proposed that university service quality is of significant influence in
guaranteeing education tourist's (edu‐tourist) satisfaction, recommendation intention, and …

Edu-tourist's perceived service quality and perception–the mediating role of satisfaction from foreign students' perspectives

MS Rahman, H Hassan, A Osman-Gani… - Tourism …, 2017 - emerald.com
Purpose The purpose of this paper is to test a conceptual model that takes into account both
edu-tourists' perception and perceived service quality in explaining purchase intention of …

Perception of service quality in agrotourism accommodations: Impact on guest loyalty and re-visit intentions

C Chatzigeorgiou, I Simeli - Journal of Tourism, Heritage & …, 2017 - papers.ssrn.com
This study presents the development of a conceptual model that demonstrates the dynamic
nature of the relationship between service quality and guest satisfaction in the agrotourism …

[图书][B] Testing the efficacy of an attitudinal process model of the relationship between service quality and visitor satisfaction in a tourism context

S Tian - 1998 - search.proquest.com
Conceptualizations of service quality and visitor satisfaction have provoked substantial
interest among marketing and tourism researchers. However, there is no consensus …

Service quality and its impact on tourist satisfaction

M Al-Ababneh - Institute of Interdisciplinary Business Research, 2013 - papers.ssrn.com
This study aims to assess tourists‟ perceptions towards quality tourism services provided at
Petra historical site, and to measure tourist satisfaction by examining the impact of quality …

Tourist behavioural intentions in relation to service quality and customer satisfaction in Kinmen National Park, Taiwan

CM Chen, HT Lee, SH Chen… - International Journal of …, 2011 - Wiley Online Library
This study assesses tourist satisfaction and its links with service quality using a hierarchical
model that combines four primary determinants and eight corresponding sub‐dimensions. A …

Effect of student perceived service quality on student satisfaction, loyalty and motivation in Indian universities: Development of HiEduQual

S Annamdevula, RS Bellamkonda - Journal of Modelling in …, 2016 - emerald.com
Purpose This paper attempts to develop and validate a service quality instrument called
HiEduQual to measure the perceived service quality of students in higher education …

Service quality enhancing student satisfaction in international programs of higher education institutions: A local student perspective

C Darawong, M Sandmaung - Journal of Marketing for Higher …, 2019 - Taylor & Francis
This article aims to examine the impact of five different dimensions of service quality on
student satisfaction in international programs of higher educational institutions. Data were …

[PDF][PDF] The impact of perceived service quality on students' intentions in higher education in a Jordanian Governmental University

NM Twaissi, MH Al-Kilani - International Business Research, 2015 - researchgate.net
This study aims to investigate the impact of perceived service quality regarding the
academic side on students‟ behavior intentions in a Jordanian governmental university. A …

University student satisfaction: An empirical analysis

MD Clemes, CEC Gan, TH Kao - Journal of Marketing for Higher …, 2008 - Taylor & Francis
The purpose of this research is to gain an empirical understanding of students' overall
satisfaction with their academic university experiences. A hierarchal model is used as a …