The use of Voice Assistants (VA) in both commercial and personal contexts has experienced
significant growth, emphasizing the importance of assessing their user experience (UX) for …

Voice Assistants (VAs) have grown in popularity over recent years and forecasted for
exceptional growth over the coming years. Yet many issues still exist which prevent their …

Voice user interfaces (VUI) are currently a trending topic but the ability to measure and
improve the user experience (UX) is still missing. We aim to develop a tool selector as a web …

Currently, the use of voice-assistants has been on the rise, but a user-centric usability
evaluation of these devices is a must for ensuring their success. System Usability Scale …

Voice assistants (VA) like Siri, Alexa, Cortana, and Google Assistant are on the rise, and are
currently integrated into smartphones, and dedicated home speakers. They handle various …

Voice user interface (VUI) systems, such as Alexa, Siri, and Google Assistant, are popular
and widely available. Still, challenges such as privacy and the ability to have a dialog …

The digital transformation, in which we have actively participated over the last decades,
involves integrating new technology into every aspect of the business and necessitates a …

Standardized questionnaires are widely used instruments to evaluate UX and their capture
mechanism has been implemented in written form, either on paper or in digital format. This …

The UEQ+ is a modular framework for the construction of UX questionnaires. The researcher
can pick those scales that fit his or her research question from a list of 16 available UX …

The proliferation of voice agents in consumer devices requires new tools for evaluating
these systems beyond their technical functionality. This paper presents a toolkit for the …