Introducing CASUX: A Standardized Scale for Measuring the User Experience of Artificial Intelligence Based Conversational Agents
LID Faruk, D Pal, S Funilkul, T Perumal… - … Journal of Human …, 2024 - Taylor & Francis
Conversational agents are growing in popularity, and as such they must provide a good user
experience and meet the needs of the users. Yet, how to measure the user experience in the …
experience and meet the needs of the users. Yet, how to measure the user experience in the …
[PDF][PDF] Flexible User Experience Evaluation for Voice User Interfaces
AM KLEIN, M RAUSCHENBERGER - 2024 - cui.acm.org
2 UX EVALUATION FOR VOICE USER INTERFACES UX [8] qualities (eg, pragmatic or
hedonic) result from the user's interaction with the system within the context of use [4]. Thus …
hedonic) result from the user's interaction with the system within the context of use [4]. Thus …