2019-06-18 Assigned to CALLMINER, INC. reassignment CALLMINER, INC. ASSIGNMENT
OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: XUE, SHAOYU …

A system and method of categorizing communications involves evaluating one or more
portions of a communication. Systems include a language module structured to analyze the …

Content, such as communications, can be searched by their acoustic characteristics, among
others. A method may include analyzing a plurality of content for at least one of a language …

In a general aspect, audio recordings are managed to protect personal identifiable
information (PII) and or sensitive personal information (SPI). In an aspect, a first audio file …

2021-01-27 Assigned to CALLMINER, INC. reassignment CALLMINER, INC. ASSIGNMENT
OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: XUE, SHAOYU …

The present embodiments may relate to secondary systems that verify potential fraud or the
absence thereof. Artificial intelligence and/or chatbots may be employed to verify veracity of …

A system and method are provided for analyzing and reacting to interactions between
entities using electronic communication channels. The method includes receiving, via the …

Verbal language analysis is provided to users. The user enrolls or subscribes for verbal
language analysis or analytics. The user carries out or conducts a conversation with a third …

Methods, systems, and apparatus, including computer programs encoded on a computer
storage medium, for speech recognition are disclosed. In one aspect, a method includes …