This literature review was conducted to investigate the association between emotional labor
and burnout and to explore the role of personality in this relationship. The results of this …

In tandem with a surge of public interest in authenticity, there is a growing number of
empirical studies on individual authenticity in work settings. However, these studies have …

Based on the" broaden and build" theory of positive emotions, we explored daily dynamics
of teachers' emotions and their regulation, expecting positive emotions to promote teachers' …

Despite the popularity of customer showrooming behavior (CSB), few studies have
investigated how this phenomenon affects salespeople's sales behavior. To answer this …

This diary study examines the psychological processes that contribute to daily recovery from
emotional labor by combining emotion regulation with work‐home resources theories. We …

Organizations face a progressively ageing workforce and jobs with direct customer contact
are growing, creating challenging issues from a human resource management perspective …

This study analyzed the psychometric properties of the Career Adapt-Abilities Scale (CAAS)
in a Spanish speaking sample and then its relationships with adaptive readiness (ie, self …

Shared accommodations (eg, Airbnb) are growing rapidly with ever-increasing attention
given to the features of the home decoration style and a homely atmosphere. Similar to an …

In the current study, we develop and test a moderated mediation model that explores the
mechanisms that underlie the influence of employees' emotional labor on customer loyalty …

Purpose This study aims to explore family incivility as a source of stress originating in the
family domain and empirically examine its spillover effects on the workplace …