We investigate how families repair communication breakdowns with digital home assistants.
We recruited 10 diverse families to use an Amazon Echo Dot in their homes for four weeks …

Despite sophisticated technologies for representational fidelity in hybrid meetings, in which
co-located and remote participants collaborate via video or audio, meetings are still often …

In the past few years a branch of sociology, conversation analysis, has begun to have a
significant impact on the design of human* b1computer interaction (HCI). The investigation …

Augmented Reality (AR) glasses separate dyadic interactions on different sides of the lens,
where the person wearing the glasses (primary user) sees an AR world overlaid on their …

A major difference between face-to-face interaction and computer-mediated communication
is how contact negotiation---the way in which people start and end conversations---is …

Mutual comprehension is a crucial component that makes a conversation succeed. While it
can be easily reached through the cooperation of the parties in human–human dialogues …

The paper reports findings from a sociological examination of the use of 'active
badge'location information systems in two research laboratories. The use, distribution and …

Technology (digital or otherwise) is a great enabler; it bridges gaps and opens doors and, in
the process, alters the reality within which it and its users exist. As technology aimed at non …

Smart learning environments offer rich opportunities for language learners. In particular,
context-aware systems which allow learners' progress to be sensed within and across an …

Robots that can talk and move may turn from tools to potential participants, which poses new
methodological challenges, particularly for transcription. This chapter first presents best …