Social CRM in SMEs: A systematic literature review

S Yasiukovich, M Haddara - Procedia Computer Science, 2021 - Elsevier
Small and medium-sized enterprises (SMEs) are the prime movers of economic progress.
The pace of digital disruption enables SMEs to innovate and flourish by strategically …

[图书][B] Social media marketing in tourism and hospitality

R Minazzi - 2015 - Springer
The progress of Information and Communication Technologies (ICTs) has been transforming
the tourism sector from the points of views of both industry structure and business practices …

[图书][B] Hospitality and travel marketing

AM Morrison - 2022 - taylorfrancis.com
Fully revised and updated for its fifth edition, Hospitality and Travel Marketing provides
students with an international and systematic approach to hospitality and travel marketing …

Customer relationship management: Strategy and implementation

A Payne, P Frow - The Marketing Book, 2016 - api.taylorfrancis.com
Customer relationship management, or CRM, is a management approach that seeks to
create, develop and enhance relationships with carefully targeted customers in order to …

[图书][B] El libro del marketing interactivo y la publicidad digital

E Liberos - 2013 - books.google.com
El libro del Marketing Interactivo y la Publicidad Digital recoge todos los conocimientos,
técnicas y herramientas necesarias para saber llegar eficazmente a los leads y clientes a …

[图书][B] Marketing research: tools & techniques

N Bradley - 2007 - books.google.com
" Marketing Research: Tools and Techniques provides a critical introduction to the world of
marketing research as it applies to everyday business. Nigel Bradley shows you how to get …

[图书][B] User-generated content

C Wyrwoll, C Wyrwoll - 2014 - Springer
Social media, especially user-generated content, is a relatively young field of research. A
research community is just forming around the topic. There is no common understanding of …

Hotel social media metrics: The ROI dilemma

E Michopoulou, DG Moisa - International Journal of Hospitality …, 2019 - Elsevier
This study offers a perspective of social media performance measurement techniques
adopted by hoteliers, with a focus on financial returns. The research adopted a qualitative …

Social set analysis: A set theoretical approach to big data analytics

R Vatrapu, RR Mukkamala, A Hussain, B Flesch - Ieee Access, 2016 - ieeexplore.ieee.org
Current analytical approaches in computational social science can be characterized by four
dominant paradigms: text analysis (information extraction and classification), social network …

Dymaxion: Optimizing memory access patterns for heterogeneous systems

S Che, JW Sheaffer, K Skadron - Proceedings of 2011 international …, 2011 - dl.acm.org
Graphics processors (GPUs) have emerged as an important platform for general purpose
computing. GPUs offer a large number of parallel cores and have access to high memory …