[HTML][HTML] Implementing artificial intelligence empowered financial advisory services: A literature review and critical research agenda

H Zhu, O Vigren, IL Söderberg - Journal of Business Research, 2024 - Elsevier
Robo-advisors, also known as robo-advisory services, significantly reshape customer
service in financial advisory industries, transforming retail investor markets by substituting …

Robo-advisors: A systematic literature review

G Cardillo, H Chiappini - Finance Research Letters, 2024 - Elsevier
Using a systematic literature review, our study analyzes articles on robo-advisors between
2017 and 2022. Our review identifies four relevant research streams: early classification of …

Understanding consumers' barriers to using FinTech services in the United Arab Emirates: Mixed-methods research approach

M Bouteraa, B Chekima, N Lajuni, A Anwar - Sustainability, 2023 - mdpi.com
The cutting-edge development known as FinTech is now fast replacing traditional financial
services all over the world. Despite that, UAE consumers are still not embracing FinTech …

[HTML][HTML] Open Innovation in the Financial Sector: A Mixed-Methods Approach to Assess Bankers' Willingness to Embrace Open-AI ChatGPT

M Bouteraa, B Chekima, R Thurasamy… - Journal of Open …, 2024 - Elsevier
As open innovation and Artificial Intelligence (AI) become more prevalent in financial
institutions, early adoption of Chatbots will have a competitive advantage. However …

Benefit versus risk: A behavioral model for using robo-advisors

D Belanche, LV Casaló, M Flavián… - The Service Industries …, 2023 - Taylor & Francis
This research aims to propose and analyze a novel behavioral model for using robo-
advisors grounded on stimulus–organism–response and decision theory. Data (n= 596) …

[PDF][PDF] MANAGING CONSUMERS'ADOPTION OF ARTIFICIAL INTELLIGENCE-BASED FINANCIAL ROBO-ADVISORY SERVICES: A MODERATED MEDIATION …

DM Ashrafi - Journal of Indonesian Economy & Business, 2023 - pdfs.semanticscholar.org
MANAGING CONSUMERS’ ADOPTION OF ARTIFICIAL INTELLIGENCE-BASED FINANCIAL
ROBO-ADVISORY SERVICES: A MODERATED MEDIATION MODEL Page 1 Journal of …

Mixed-methods approach to investigating the diffusion of FinTech services: enriching the applicability of TOE and UTAUT models

M Bouteraa - Journal of Islamic Marketing, 2024 - emerald.com
Purpose The rapid global use of Financial Technology (FinTech), an innovative and
advanced technology, is leading to the replacement of traditional financial services. Despite …

Give me a human! How anthropomorphism and robot gender affect trust in financial robo-advisory services

D Plotkina, H Orkut, MA Karageyim - Asia Pacific Journal of Marketing …, 2024 - emerald.com
Purpose Financial services industry is increasingly showing interest in automated financial
advisors, or robo-advisors, with the aim of democratizing access to financial advice and …

[PDF][PDF] HUMAN OR AI? UNDERSTANDING THE KEY DRIVERS OF CUSTOMERS'ADOPTION OF FINANCIAL ROBO-ADVISORY SERVICES: THE ROLE OF …

DM Ashrafi, MR Kabir - Journal of Global Business and …, 2023 - researchgate.net
The extant literature on fintech indicates a requirement for additional investigation into the
adoption patterns of financial robo-advisory services. Our study aims to investigate the …

Determinants of investment-related FinTech services among retail investors of India: a multi-group analysis using PLS-SEM

S Jha, RC Dangwal - Journal of Modelling in Management, 2024 - emerald.com
Purpose The purpose of this study is to investigate the factors affecting behaviour intention
(BI) to use and actual usages of investment-related FinTech services among the zoomers …