Technology Adoption and Customer loyalty in Hospitality Sector: Mediating Role of Customer Satisfaction and Engagement

MA Bhatti, WA Alawad - Przestrzeń Społeczna (Social Space), 2023 - socialspacejournal.eu
This research endeavours to elucidate the intricate interconnections among customer
engagement, satisfaction, loyalty, and technology adoption within the specific milieu of the …

Service Quality, Patient Satisfaction, and Improvement Indicators

SP Mabini Jr, LO Narsico… - International Journal of …, 2024 - mail.ijmaberjournal.org
The study delves into the intricate symbiotic relationship between service providers and
customers, which becomes increasingly complex amid competitive landscapes. It counts on …