This study aims to determine the effect of the antecedents of Supply chain quality risk
management (SCQRM) implementation on organizational performance with the moderating …

Purpose-Customer retention is formed by focusing on existing customers to build long-term
relationships with them. In the end, this relationship will result in the promotion of …

Recently, firms have implemented electronic customer relationship management (e-CRM)
efforts because they revealed that e-CRM plays a critical role in their business operation [1] …

Progressively, most firms enforced multiple IT tools and processes that usually had a mixture
of automated and manual steps that repeatedly required a lot of personnel, generated …

Continuous enhancement of organizational performances is indispensable, especially in a
challenging economic period and location like Dubai. Substantial studies have been …

The study aims to assess Customer Relationship Management (CRM) practices of
MegaMart in the Kingdom of Bahrain. In this research, to adequately address the research …

I wish to acknowledge the excellent work done by my supervisor Mr. Maina James in
constantly and tirelessly guiding and advising me on what to do till this far. I want to thank …

This paper aims to present a research study on factors affecting knowledge management in
the corporate brand building process. The study was done with 78 companies registered in …

A gestão do conhecimento vem se tornando uma disciplina de referência que propicia o
suporte na busca pela compreensão do desempenho organizacional, da inovação e da …

The study aims to assess Customer Relationship Management (CRM) practices of
MegaMart in the Kingdom of Bahrain. In this research, to adequately address the research …