This study develops and empirically tests a theoretical model of artificially intelligent (AI) device use acceptance (AIDUA) that aims to explain customers' willingness to accept AI …
AI-based systems are software systems with functionalities enabled by at least one AI component (eg, for image-, speech-recognition, and autonomous driving). AI-based systems …
Owing to advancements in artificial intelligence (AI) and specifically in machine learning, information technology (IT) systems can support humans in an increasing number of tasks …
S Shi, Y Gong, D Gursoy - Journal of Travel Research, 2021 - journals.sagepub.com
Drawing on the dual process theory, this study investigates the impacts of systematic and heuristic cues on travelers' cognitive trust, emotional trust, and adoption intention toward …
TM Nguyen, A Malik - British Journal of Management, 2022 - Wiley Online Library
This study examines whether the adoption of artificial intelligence (AI) in the workplace can make employees satisfied with AI service quality and increase their job satisfaction. The …
ABSTRACT AI applications are radically transforming the manner in which service providers and consumers interact. We explore how the humanness of AI applications affects …
Thanks to more powerful hardware and a new generation of learning algorithms, artificial intelligence is supporting the automation of a number of tasks and activities that are …
Purpose Artificial intelligence (AI) customer service chatbots are a new application service, and little is known about this type of service. This study applies service quality, trust and …
A Fraser - Journal of Rural Studies, 2022 - Elsevier
This paper presents a critical examination of smart farming. I follow other critical analyses in recognizing the centrality of innovation processes in generating smart farming products …