[PDF][PDF] User interaction with AI-enabled systems: A systematic review of IS research

C Rzepka, B Berger - 2018 - researchgate.net
The improved performance of technological capabilities in the field of artificial intelligence
(AI), including computer vision and natural language processing, makes it possible to …

Consumers acceptance of artificially intelligent (AI) device use in service delivery

D Gursoy, OH Chi, L Lu, R Nunkoo - International Journal of Information …, 2019 - Elsevier
This study develops and empirically tests a theoretical model of artificially intelligent (AI)
device use acceptance (AIDUA) that aims to explain customers' willingness to accept AI …

Software engineering for AI-based systems: a survey

S Martínez-Fernández, J Bogner, X Franch… - ACM Transactions on …, 2022 - dl.acm.org
AI-based systems are software systems with functionalities enabled by at least one AI
component (eg, for image-, speech-recognition, and autonomous driving). AI-based systems …

Watch me improve—algorithm aversion and demonstrating the ability to learn

B Berger, M Adam, A Rühr, A Benlian - Business & Information Systems …, 2021 - Springer
Owing to advancements in artificial intelligence (AI) and specifically in machine learning,
information technology (IT) systems can support humans in an increasing number of tasks …

Antecedents of trust and adoption intention toward artificially intelligent recommendation systems in travel planning: a heuristic–systematic model

S Shi, Y Gong, D Gursoy - Journal of Travel Research, 2021 - journals.sagepub.com
Drawing on the dual process theory, this study investigates the impacts of systematic and
heuristic cues on travelers' cognitive trust, emotional trust, and adoption intention toward …

A two‐wave cross‐lagged study on AI service quality: The moderating effects of the job level and job role

TM Nguyen, A Malik - British Journal of Management, 2022 - Wiley Online Library
This study examines whether the adoption of artificial intelligence (AI) in the workplace can
make employees satisfied with AI service quality and increase their job satisfaction. The …

Do we trust in AI? Role of anthropomorphism and intelligence

I Troshani, S Rao Hill, C Sherman… - Journal of Computer …, 2021 - Taylor & Francis
ABSTRACT AI applications are radically transforming the manner in which service providers
and consumers interact. We explore how the humanness of AI applications affects …

Artificial intelligence and machine learning

L Mich - Handbook of e-Tourism, 2020 - Springer
Thanks to more powerful hardware and a new generation of learning algorithms, artificial
intelligence is supporting the automation of a number of tasks and activities that are …

What drives continuance intention to use a food-ordering chatbot? An examination of trust and satisfaction

KL Hsiao, CC Chen - Library Hi Tech, 2022 - emerald.com
Purpose Artificial intelligence (AI) customer service chatbots are a new application service,
and little is known about this type of service. This study applies service quality, trust and …

[HTML][HTML] 'You can't eat data'?: Moving beyond the misconfigured innovations of smart farming

A Fraser - Journal of Rural Studies, 2022 - Elsevier
This paper presents a critical examination of smart farming. I follow other critical analyses in
recognizing the centrality of innovation processes in generating smart farming products …