Literature review and prospect of the development and application of FMEA in manufacturing industry

Z Wu, W Liu, W Nie - The International Journal of Advanced Manufacturing …, 2021 - Springer
In order to enable failure mode and effects analysis (FMEA) to play a better quality control
role in complex manufacturing products or systems, the current research status of FMEA is …

Processes and methods of information fusion for ranking products based on online reviews: An overview

ZP Fan, GM Li, Y Liu - Information Fusion, 2020 - Elsevier
Over the past few years, more and more consumers have come to read online reviews when
they shop online. To support consumers' purchase decisions, many scholars focus on …

Privacy concerns and benefits of engagement with social media-enabled apps: A privacy calculus perspective

M Jozani, E Ayaburi, M Ko, KKR Choo - Computers in Human Behavior, 2020 - Elsevier
Privacy threats in a social media-enabled application (app) can originate from either the
institution or other app users. Although privacy in social media is well studied, the role of …

Integrating human knowledge into artificial intelligence for complex and ill-structured problems: Informed artificial intelligence

M Johnson, A Albizri, A Harfouche… - International Journal of …, 2022 - Elsevier
Artificial intelligence (AI) has been gaining significant attention in various fields to reduce
costs, increase revenue, and improve customer satisfaction. AI can be particularly beneficial …

Measuring service quality from unstructured data: A topic modeling application on airline passengers' online reviews

N Korfiatis, P Stamolampros, P Kourouthanassis… - Expert Systems with …, 2019 - Elsevier
Abstract Service quality is a multi-dimensional construct which is not accurately measured
by aspects deriving from numerical ratings and their associated weights. Extant literature in …

Impact of product attributes on customer satisfaction: An analysis of online reviews for washing machines

Y Wang, X Lu, Y Tan - Electronic commerce research and applications, 2018 - Elsevier
Online reviews are an important information source for companies analysing users'
demands. We conducted a study of online reviews to measure how product attributes impact …

[HTML][HTML] Sourcing product innovation intelligence from online reviews

DM Goldberg, AS Abrahams - Decision Support Systems, 2022 - Elsevier
In recent years, online reviews have offered a rich new medium for consumers to express
their opinions and feedback. Product designers frequently aim to consider consumer …

Data analytics for quality management in Industry 4.0 from a MSME perspective

G Sariyer, SK Mangla, Y Kazancoglu… - Annals of Operations …, 2021 - Springer
Advances in smart technologies (Industry 4.0) assist managers of Micro Small and Medium
Enterprises (MSME) to control quality in manufacturing using sophisticated data-driven …

Using contextual features and multi-view ensemble learning in product defect identification from online discussion forums

Y Liu, C Jiang, H Zhao - Decision Support Systems, 2018 - Elsevier
As social media are continually gaining more popularity, they have become an important
source for manufacturers to collect information related to defects on their products from …

Explicit aspects extraction in sentiment analysis using optimal rules combination

M Tubishat, N Idris, M Abushariah - Future Generation Computer Systems, 2021 - Elsevier
Aspect extraction represents a core task of aspect-based sentiment analysis. This study
presents a supervised aspect extraction algorithm for explicit aspect extraction from formal …