Requirements monitoring frameworks: A systematic review

M Vierhauser, R Rabiser, P Grünbacher - Information and Software …, 2016 - Elsevier
Context Software systems today often interoperate with each other, thus forming a system of
systems (SoS). Due to the scale, complexity, and heterogeneity of SoS, determining …

Mining alarm clusters to improve alarm handling efficiency

K Julisch - Seventeenth Annual Computer Security Applications …, 2001 - ieeexplore.ieee.org
It is a well-known problem that intrusion detection systems overload their human operators
by triggering thousands of alarms per day. As a matter of fact, IBM Research's Zurich …

ReMinds: A flexible runtime monitoring framework for systems of systems

M Vierhauser, R Rabiser, P Grünbacher… - Journal of Systems and …, 2016 - Elsevier
Many software-intensive systems today can be characterized as systems of systems (SoS)
comprising complex, interrelated, and heterogeneous systems. The behavior of SoS often …

Resolution recommendation for event tickets in service management

W Zhou, L Tang, C Zeng, T Li, L Shwartz… - … on Network and …, 2016 - ieeexplore.ieee.org
In recent years, IT service providers have rapidly achieved an automated service delivery
model. Software monitoring systems are designed to actively collect and signal event …

Event-based multi-level service monitoring

L Baresi, S Guinea - 2013 IEEE 20th International Conference …, 2013 - ieeexplore.ieee.org
Due to the growing pervasiveness of the service paradigm, modern systems are now often
built as software as a service, and tend to exploit underlying platforms and virtualized …

Formulating cost-effective monitoring strategies for service-based systems

Q He, J Han, Y Yang, H Jin… - IEEE Transactions …, 2013 - ieeexplore.ieee.org
When operating in volatile environments, service-based systems (SBSs) that are
dynamically composed from component services must be monitored in order to guarantee …

Transparent tracing of microservice-based applications

M Santana, A Sampaio Jr, M Andrade… - Proceedings of the 34th …, 2019 - dl.acm.org
Tracing has been applied to study and understand the behavior and performance of
distributed systems. Despite the attention this topic has received, two important aspects are …

Resolution recommendation for event tickets in service management

W Zhou, L Tang, T Li, L Shwartz… - 2015 IFIP/IEEE …, 2015 - ieeexplore.ieee.org
In recent years, IT Service Providers have been rapidly transforming to an automated service
delivery model. This is due to advances in technology and driven by the unrelenting market …

Recommending resolutions for problems identified by monitoring

L Tang, T Li, L Shwartz… - 2013 IFIP/IEEE …, 2013 - ieeexplore.ieee.org
Service Providers are facing an increasingly intense competitive landscape and growing
industry requirements. Modern service infrastructure management focuses on the …

Recommending ticket resolution using feature adaptation

W Zhou, T Li, L Shwartz… - 2015 11th International …, 2015 - ieeexplore.ieee.org
In recent years, IT Service Providers have been rapidly introducing automation to their
service delivery model. Driven by market pressure to reduce cost and maintain quality of …