In this study, we conducted a multilevel analysis of factors affecting customer satisfaction in
the global hotel industry. The survey data collected from TripAdvisor. com included customer …

Employing a sample of 26,473 firms across 42 countries from 1990 to 2013, we find that
firms located in countries with higher individualism have higher stock price crash risk …

Purpose–This paper aims to investigate the moderating effect of cultural dimensions
(masculinity, individualism and long-term orientation) on the association between …

Purpose–Some scholars imprint an academic discipline by their contribution to the manner
in which people think and research, namely, by putting forward novel concepts and insights …

Cross-Cultural Aspects of Tourism and Hospitality is the first textbook to offer students,
lecturers, researchers and practitioners a comprehensive guide to the influence of culture on …

The goal of this paper is to examine whether certain national cultural dimensions facilitate or
hamper social entrepreneurship. The paper offers a conceptualisation of the possible …

ABSTRACT The 2007–2008 Global Financial Crisis renewed interest in New Public
Management tools. Privatization and intermunicipal cooperation are the two most common …

Purpose–The purpose of this paper is to critically examine, theoretically and empirically, the
two time orientation dimensions–long‐term orientation (LTO) and future orientation (FO)–in …

Purpose–To comment on Brewer and Venaik's review of the misapplication of the national
culture dimensions of Hofstede and GLOBE at the individual and other sub‐national levels …

Lean processes allow the elimination of waste and the resulting improvements in
productivity. However, implementing and sustaining lean processes are easier in some …