Social media content aesthetic quality and customer engagement: The mediating role of entertainment and impacts on brand love and loyalty

S Bazi, R Filieri, M Gorton - Journal of Business Research, 2023 - Elsevier
Customer engagement is a key metric for gauging brands' social media success. Luxury
fashion brands increasingly use social media to connect with customers. This paper tests a …

The interaction effect of emoji and social media content on consumer engagement: A mixed approach on peer-to-peer accommodation brands

X Wang, M Cheng, S Li, R Jiang - Tourism Management, 2023 - Elsevier
This study examines how the interaction between emoji (emotional vs semantic) and social
media content (aesthetic experience vs promotion) influences consumer engagement in …

Influencers'“organic” persuasion through electronic word of mouth: A case of sincerity over brains and beauty

R Filieri, F Acikgoz, C Li, S Alguezaui - Psychology & Marketing, 2023 - Wiley Online Library
Despite the growing importance of influencers' word‐of‐mouth through audiovisual content,
little is known about its effect on consumers' brand evaluation, purchase intentions, and …

How e-WOM influences consumers' purchase intention towards private label brands on e-commerce platforms: Investigation through IAM (Information Adoption Model) …

S Kumar, G Prakash, B Gupta, G Cappiello - Technological Forecasting and …, 2023 - Elsevier
The rapid growth of technology has given rise to a form of communication unknown to the
business world ie “electronic word of mouth”(e-WOM), which is considered to be an ideal …

Short video marketing: what, when and how short-branded videos facilitate consumer engagement

X Dong, H Liu, N Xi, J Liao, Z Yang - Internet Research, 2023 - emerald.com
Purpose This study explores whether and how four main factors of short-branded video
content (content matching, information relevance, storytelling and emotionality) facilitate …

Social media advertising endorsement: the role of endorser type, message appeal and brand familiarity

H Zhu, M Kim, YK Choi - International Journal of Advertising, 2022 - Taylor & Francis
In an investigation of social media ad endorsers' successful effects, this study examines
congruity effects between endorser type (celebrity vs. social media influencer [SMI]) …

Anthropomorphism in CSR endorsement: A comparative study on humanlike vs. cartoonlike virtual influencers' climate change messaging

J Yang, P Chuenterawong, H Lee… - Journal of Promotion …, 2023 - Taylor & Francis
In recent years, a new form of influencer marketing, led by virtual ambassadors has
appeared. Motivated by virtual influencers'(VI) potentials as corporate social responsibility …

Human versus virtual influencer: The effect of humanness and interactivity on persuasive CSR messaging

J Yang, P Chuenterawong, H Lee, Y Tian… - Journal of Interactive …, 2023 - Taylor & Francis
Virtual influencers (VIs) are computer-generated avatars whose purpose is to exert
influences on social media. The unique features of VIs have the potential to overcome …

Understanding hedonic and utilitarian responses to product reviews on youtube and purchase intention

PH Silaban, ADK Silalahi, E Octoyuda… - Cogent Business & …, 2022 - Taylor & Francis
YouTube has become popular among consumers as an information preference in the
decision-making process within the social commerce environment. YouTubers share …

Virtual influencers versus real influencers advertising in the metaverse, understanding the perceptions, and interactions with users

M Haikel-Elsabeh - Journal of Current Issues & Research in …, 2023 - Taylor & Francis
Influencer marketing is developing at a fast pace. The metaverse offers new possibilities for
brands to initiate influencer marketing. This study employs a qualitative approach. In total …