Environmental social governance (ESG) and total quality management (TQM) are two
relevant mechanisms that hold great promise for a progressive and sustainable world. Yet …

This research, aims to analyse the EFQM 2020 Model, supported by a literature review and
content analysis, to identify its theoretical foundations and the more relevant novelties …

Purpose The purpose of this study is to address a critical gap in the existing literature on
business excellence implementation. While various studies have examined different aspects …

The intense pressure of global competition forces companies to consider incorporating
sustainability into their quality management models to ensure a lasting competitive …

This study aims to investigate the existing link between Total Quality Management (TQM)
and Sustainability, consistent with the Triple Bottom Line (TBL) approach. For this purpose, a …

Purpose Business and operational excellence models are frequently employed by
organisations as self-assessment tools for ensuring continued performance improvement …

Purpose The aim of the study is to identify best practices from Business Excellence (BE)
award-winning organizations on the use of their BE self-assessment (internal assessment) …

The paper aims to analyze the influence of the effectiveness of strategic decisions on
organizational excellence, through employee empowerment, as an intermediate variable in …

This article aims to uncover the inception, thematic structure, and forthcoming paths of
excellence models (EMs) research and to shed light on the relationship between EMs and …

RESUMO A presente pesquisa se debruça sobre a inovatividade organizacional, a partir da
identificação de lacunas na compreensão deste conceito no âmbito organizacional …