Since human beings have a long tradition of coexistence with pandemics, which may
profoundly impact them, adopting preventive measures is crucial for humankind's survival …

The emergence of COVID-19 brought unprecedented opportunities to deploy emerging
digital technologies such as robotics and drones to provide contactless services. Robots and …

Abstract Information technology (IT) has enabled the initiation of an innovative healthcare
system. An innovative healthcare system integrates new technologies such as cloud …

This article discusses how travel and tourism organizations, the hardest-hit by the COVID-19
pandemic, have used the technology tools to deal with COVID challenges. Specifically …

Green tourism, social media branding and technology adoption have recently become the
most powerful elements in the tourism world during and post-COVID19 pandemic. This …

This study proposed and tested a theoretical framework that investigated the influences of
perceived risk and information security on hotel customers' intention to use service ts. In …

Urban air mobility (UAM) holds great promise as an expansion of the transportation system
in cities. Despite the progress in UAM technology, there remains significant uncertainty …

Robots have started to be used in the service sector as well as in the manufacturing industry.
The use of service robots in airport services, tourism, and hospital services also brings many …

Purpose The human service triad (ie the relationship between the customer, frontline
employee (FLE) and managerial employee) experiences a range of well-being challenges …

One of the major areas where social robots are finding their place in society is for healthcare-
related applications. Yet, very little research has mapped the deployment of socially …