Consumer research on conversational agents (CAs) has been growing. To illustrate and
map out research in this field, we conducted a systematic literature review (SLR) of …

With artificial intelligence (AI) becoming increasingly capable of handling highly complex
tasks, many AI-enabled products and services are granted a higher autonomy of decision …

The study aimed at qualitatively exploring working adult's perceptions of the implementation
of robotics, artificial intelligence (AI), and automation (RAIA) on their job security, job …

This study examines whether the adoption of artificial intelligence (AI) in the workplace can
make employees satisfied with AI service quality and increase their job satisfaction. The …

Increasingly, organizations are assessing their opportunities, developing and delivering
products and services, and interacting with customers and other stakeholders digitally …

The objective of this paper is to examine the effect of AI on decision making in project
management. More specifically, the paper looks into the quality, integrity and volume of the …

Purpose According to the authors' research, while top-level executives look forward to the
potential of artificial intelligent systems in their firms, line managers are much more skeptical …

The field of artificial intelligence (AI) is advancing quickly, and systems can increasingly
perform a multitude of tasks that previously required human intelligence. Information …

The increasing use of service robots, which serve as close working “partners” for hotel
employees, accelerates the need to understand employees' reactions in employee-robot …

The purpose of this study is to explore how Artificial Intelligence (AI) might augment the
project management profession in each of the 10 categories of project management …