Abstract Organizations across the United States and in many parts of the globe are increasingly focused on providing their customers with an excellent service experience by …
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RW Simon - Society and Mental Health, 2020 - journals.sagepub.com
A vexing social problem that has captured the attention of sociologists for five decades is the higher rate of depression among women than men. Epidemiological studies based on …
W Wang, S Huang, H Yin, Z Ke - Social Behavior and …, 2018 - ingentaconnect.com
In order to obtain a comprehensive insight into the nature of service employees' emotional labor, we examined the effect of gender and employees' trust in colleagues on the …
SY Leem - Social studies of science, 2016 - journals.sagepub.com
This study is based on ethnographic fieldwork at a plastic surgery clinic in Seoul, South Korea. Examining the three phases of plastic–consultation, operation and recovery–I show …
C Ellis - The Sociological Quarterly, 2014 - Taylor & Francis
This study examines cattle producers' work in conventional US beef production. Producers express emotional connection to cattle, but also treat cattle as economic assets. Balancing …
D King - Australian Journal of Social Issues, 2012 - Wiley Online Library
Performing paid care work requires workers to simultaneously negotiate care and waged relationships. Mediating contradictions between the two often causes workers to experience …
S Schieman - The Sociological Quarterly, 2006 - Taylor & Francis
Do women report a higher level of coworker support than men? If so, do dimensions of work contribute to that difference? To address these questions, I examined data from a sample of …
D Schrock, B Knop - Handbook of the sociology of emotions: Volume II, 2014 - Springer
The sociology of gender and the sociology of emotions have developed considerably over the past 30 years. Yet work in the two fields generally advanced independently from each …