This study identifies the factors influencing citizens' adoption of e-government in a distrustful
region–where service complexity to prevent fraud and corruption is accepted–and bridges …

Повышение клиентоцентричности-одно из ключевых направлений дальнейшего
совершенствования государственного управления в России. Традиционно в российских …

Since the emergence of electronic or digital government two decades ago, the delivery of
public services online has been a centrepiece in efforts to leverage the Internet and improve …

Purpose This study aims to investigate the correlation between public trust and the
performance of collaborative e-governance, with a particular emphasis on trust in …

The use of Crowdsourcing to solve public problems is called Citizen-Sourcing and shows
the potential to increase citizen participation in the context of e-government. Successful …

The use of digital technologies in public administration has become a major trend in both
developed and developing countries. Not surprisingly, the research interest to evaluating …

With the rapid development of digital technologies, digital transformation reshapes the
functioning of governments. Digital government (DG) aims to leverage technology to …

This study explored the factors determining students' satisfaction with electronic government
services. The population of the study was 411 college students in Ganzhou City, Jiangxi …

The efficiency of banks has a critical role in development of sound financial systems of
countries. Data Envelopment Analysis (DEA) has witnessed an increase in popularity for …

The adoption of information and communication technology has had an effect on remodeling
the general public service delivery system called e-government. E-government evaluation is …