Purpose In this study, the authors examine artificial knowledge as a fundamental stream of
knowledge management for sustainable and resilient business models in supply chain …

Since the onset of the COVID-19 pandemic, many organizations have permitted their
employees to work from anywhere, giving rise to the phenomenon of the digital workplace …

Purpose A crucial question still remains unanswered as to whether data analytics-oriented
business intelligence (hereafter, BI) technologies can bring organizational value and …

Objective: The objective of the article is to provide a comprehensive identification and
understanding of the challenges and opportunities associated with the use of generative …

Artificial Intelligence (AI) has been argued to offer a myriad of improvements in how we work
and live. The notion of AI comprises a wide-ranging set of technologies that allow individuals …

Artificial intelligence (AI)-powered service innovation (eg, OpenAI's ChatGPT, Google's Bard
and Microsoft's Sydney) has become one of the most significant determinants of firms' …

Purpose Inscrutable machine learning (ML) models are part of increasingly many
information systems. Understanding how these models behave, and what their output is …

Digital business transformation is considered an effective business strategy that appears to
have gained attention since the enterprises are challenged to continuously improve their …

Academicians and practitioners have recently begun to accord Artificial Intelligence (AI) and
Big Data Analytics (BDA) significant consideration when exploring emerging research trends …

As modern marketing environments become increasingly data‐intensive, the role of
marketing analytics in illuminating the dynamics of customer psychology to inform marketing …