Examining the industrial buying behavior in Indian market: From behavior and cultural perspective for B2B buyers and suppliers

S Chatterjee, R Chaudhuri, D Vrontis… - Journal of Business …, 2022 - Elsevier
This study investigates how B2B relationships can be nurtured in the cultural environment of
the Indian management style. We have considered three prominent Indian cultural attributes …

Gamification in financial service apps to enhance customer experience and engagement

A Raza, S Rehmat, MI Ishaq… - Journal of Consumer …, 2023 - Wiley Online Library
The purpose of this research is twofold:(1) to examine the impact of gamification on user
experiences, customer engagement, and purchase intentions in the financial industry and …

Performance below and above aspirations as an antecedent of succession planning in family firms: A socio-emotional wealth mixed gamble approach

I Umans, N Lybaert, T Steijvers, W Voordeckers… - Review of Managerial …, 2024 - Springer
This study builds on the behavioral theory of the firm to show that firm performance is an
essential antecedent of succession planning activities in family firms. A sample of 209 family …

Will artificial intelligence undermine the effects of guanxi on relationship performance? Evidence from China's banking industry

PCY Liu, W Wang, Z Wang, Y Yang - Industrial Marketing Management, 2024 - Elsevier
While the critical role of guanxi in relationally governed Chinese B2B relationships is well
recognised, Artificial Intelligence (AI) assisted smart loan services are introduced to reduce …

Missing data imputation in PLS-SEM

H Wang, S Lu, Y Liu - Quality & Quantity, 2022 - Springer
As a useful tool for business research, PLS-SEM is widely adopted for the assessment of
causal-predictive relationships of models when developing and testing theories …

How does mothers' mood matter on their choice of organic food? Controlled eye-tracking study

C Giray, B Yon, U Alniacik, Y Girisken - Journal of Business Research, 2022 - Elsevier
Organic foods have been argued to be highly beneficial for human health and
environmental sustainability. Interest in organic food consumption has been steadily …

International relationship management during social distancing: the role of AI-integrated social CRM by MNEs during the Covid-19 pandemic

S Chatterjee, R Chaudhuri, A Thrassou… - International Marketing …, 2023 - emerald.com
Purpose The research empirically examines the role of artificial intelligence (AI) integrated
with social customer relationship management (SCRM) in multinational enterprises (MNEs) …

Entrepreneurial behavior of family firms in the Indian community: adoption of a technology platform as a moderator

S Chatterjee, R Chaudhuri, D Vrontis - Journal of Enterprising …, 2023 - emerald.com
Purpose This study aims to investigate the generalizability of Daniela Weismeier-Sammer's
(2011) replication study on entrepreneurial behavior and extended the model by …

How does remote analytics empowerment capability payoff in the emerging industrial revolution?

S Motamarri, S Akter, MA Hossain… - Journal of Business …, 2022 - Elsevier
The world has witnessed a meteoric rise of remote working using digital platforms and
technologies due to the COVID-19 pandemic. Since data is at the heart of the digital work …

Impacts of Social Media Advertising on Purchase Intention and Customer Loyalty in E-Commerce Systems

X Duan, CN Chen, M Shokouhifar - ACM Transactions on Asian and …, 2023 - dl.acm.org
The emergence of new technologies has had a noteworthy impact on communication
systems, leading to the importance of conducting research in this area due to the significant …