The DeLone and McLean (D&M) information systems (IS) success model seeks to provide a comprehensive understanding of IS success by identifying and explaining the relationships …
CL Hsu, JCC Lin - Journal of Retailing and Consumer Services, 2023 - Elsevier
The artificial intelligence (AI) chatbot is emerging as a significant corporate customer-facing application, potentially increasin customer service efficiency while reducing costs. However …
Purpose Most of the previous studies agree about the significance of user satisfaction in ensuring the endurance of information systems (ISs). Accordingly, it is crucial to investigate …
M Al-Okaily - VINE Journal of Information and Knowledge …, 2024 - emerald.com
Purpose This study aims to evaluate the Accounting Information Systems (AIS) effectiveness on the organizational level by extending DeLone and McLean success model in developing …
Purpose There is a growing importance of business intelligence systems (BIS) adoption in today's digital economy age which is characterized by uncertainty and ambiguity …
Purpose Numerous studies have examined factors influencing electronic word of mouth (eWOM) providing behaviour. The volume of extant research and inconsistency in some of …
A Lutfi - International Journal of Information Management Data …, 2023 - Elsevier
The main objective of this research is to investigate the impact of three different information system (IS) quality constructs, namely system quality, service quality, and information quality …
S Pu, JSL Lam - Technology in Society, 2023 - Elsevier
Certificates in either hard or soft copies are common documents in our day-to-day activities. However, they are vulnerable to be tampered and inefficiencies exist in the current …
X Dong, H Zhao, T Li - Sustainability, 2022 - mdpi.com
Live-streaming e-commerce has boosted the marketing vitality and possibilities of green agricultural products. However, academic research on this emerging marketing method …