Email mining: tasks, common techniques, and tools
G Tang, J Pei, WS Luk - Knowledge and Information Systems, 2014 - Springer
Email is one of the most popular forms of communication nowadays, mainly due to its
efficiency, low cost, and compatibility of diversified types of information. In order to facilitate …
efficiency, low cost, and compatibility of diversified types of information. In order to facilitate …
Email duration, batching and self-interruption: Patterns of email use on productivity and stress
While email provides numerous benefits in the workplace, it is unclear how patterns of email
use might affect key workplace indicators of productivity and stress. We investigate how …
use might affect key workplace indicators of productivity and stress. We investigate how …
E-mail interruptions and individual performance
S Addas, A Pinsonneault - Mis Quarterly, 2018 - JSTOR
Interruption of work by e-mail and other communication technologies has become
widespread and ubiquitous. However, our understanding of how such interruptions …
widespread and ubiquitous. However, our understanding of how such interruptions …
Latent social structure in open source projects
Commercial software project managers design project organizational structure carefully,
mindful of available skills, division of labour, geographical boundaries, etc. These …
mindful of available skills, division of labour, geographical boundaries, etc. These …
Security services as coping mechanisms: an investigation into user intention to adopt an email authentication service
Email plays an important role in the digital economy but is threatened by increasingly
sophisticated cybercrimes. A number of security services have been developed, including …
sophisticated cybercrimes. A number of security services have been developed, including …
An empirical examination of the effects of design elements of email newsletters on consumers' email responses and their purchase
A Kumar - Journal of Retailing and Consumer Services, 2021 - Elsevier
In this research, we empirically explore the effects of various design elements of email
newsletters on consumers' email responses and their purchases. We capture the …
newsletters on consumers' email responses and their purchases. We capture the …
Coping with information overload in email communication: Evaluation of a training intervention
The present paper introduces three facets of information overload in email communication: A
large amount of incoming information, inefficient workflow, and deficient communication …
large amount of incoming information, inefficient workflow, and deficient communication …
Appraisal of email use as a source of workplace stress: A person-environment fit approach
The paper develops and tests theory that explains under what conditions the extent of email
use is appraised as a stressor. Integrating concepts from information acquisition and person …
use is appraised as a stressor. Integrating concepts from information acquisition and person …
Learning to classify e-mail
I Koprinska, J Poon, J Clark, J Chan - Information Sciences, 2007 - Elsevier
In this paper we study supervised and semi-supervised classification of e-mails. We
consider two tasks: filing e-mails into folders and spam e-mail filtering. Firstly, in a …
consider two tasks: filing e-mails into folders and spam e-mail filtering. Firstly, in a …
E-mail characteristics, work performance and distress
The purpose of the study is to examine how e-mail affects work performance. E-mail
communication studies have aroused both praise and query regarding the suitability …
communication studies have aroused both praise and query regarding the suitability …