An integrated model for road freight transport firm selection in third-party logistics using T-spherical Fuzzy sets

ÖF Görçün, P Chatterjee, Ž Stević… - … Research Part E …, 2024 - Elsevier
The efficient selection of road freight transport (RFT) firms plays a critical role in constructing
well-operating logistics systems for large-scale third-party logistics (3PL) providers …

A comprehensive operation and maintenance assessment for intelligent highways: A case study in Hong Kong-Zhuhai-Macao bridge

S Wei, Y Li, H Yang, M Xie, Y Wang - Transport Policy, 2023 - Elsevier
The integration of business flow status updates creates a framework for dynamically
evaluating operation and maintenance activities, and that assessment is an essential …

Evaluating the performance of intercity road freight transport: Double-frontier parallel network cross-efficiency model

SS Ganji, EB Tirkolaee, R Jahed - Socio-Economic Planning Sciences, 2024 - Elsevier
Abstract Performance assessment of Intercity Road Freight Transport (IRFT) involve a
complex set of considerations to ensure the efficient transportation of goods between their …

A Multi-criteria Decision Making Model Integrated with Speech Analytics for the Performance Evaluation of Agents in Express Delivery Industry

HÖ Demircioğlu, B Şimşek, AK Konyalıoğlu… - … for Production Research, 2023 - Springer
In the cargo transportation sector, the complaint rate and the resolution time of customer
complaints significantly impact both customer satisfaction and financial performance. In this …