Advances in artificial intelligence (AI) have shaped today's user services, enabling enhanced personalization and better support. As such AI-based services inevitably require …
L Xie, C Liu, D Li - International Journal of Hospitality Management, 2022 - Elsevier
The implementation of robots in tourism services is transforming how companies interact with their customers and create value. Although corporate initiatives are beginning to focus …
W Cai, Y Jin, L Chen - Proceedings of the 2022 CHI Conference on …, 2022 - dl.acm.org
Conversational recommender systems (CRSs) imitate human advisors to assist users in finding items through conversations and have recently gained increasing attention in …
C Zheng, Y Wu, C Shi, S Ma, J Luo, X Ma - Proceedings of the 2023 CHI …, 2023 - dl.acm.org
Existing research on human-AI collaborative decision-making focuses mainly on the interaction between AI and individual decision-makers. There is a limited understanding of …
Intelligent computer systems aim at providing user-assistance for challenging tasks, like decision-making, planning, or learning. For offering optimal assistance, it is essential for …
Humans and machines harmoniously collaborating and benefiting from each other is a long lasting dream for researchers in robotics and artificial intelligence. An important feature of …
Z Peng, Q Guo, KW Tsang, X Ma - … of the 2020 CHI Conference on …, 2020 - dl.acm.org
Textual comments from peers with informational and emotional support are beneficial to members of online mental health communities (OMHCs). However, many comments are not …
Recent advances in artificial intelligence (AI) enabled digital assistants to evolve towards proactive user support. However, expectations as to when and to what extent assistants …
W Cai, Y Jin, X Zhao, L Chen - Proceedings of the 2023 CHI Conference …, 2023 - dl.acm.org
Music can affect the human brain and cognition. Melodies and lyrics that resonate with us can awaken our inner feelings and thoughts; being in touch with these feelings and …