Virtual customer assistants in finance: From state of the art and practices to design guidelines

A Iovine, F Narducci, C Musto, M de Gemmis… - Computer Science …, 2023 - Elsevier
Abstract Virtual Customer Assistants (VCAs) are revolutionizing the way users interact with
machines. VCAs allow a far more natural interaction, and are gaining an increasingly large …

Exploring the effects of natural language justifications in food recommender systems

C Musto, AD Starke, C Trattner, A Rapp… - Proceedings of the 29th …, 2021 - dl.acm.org
Users of food recommender systems typically prefer popular recipes, which tend to be
unhealthy. To encourage users to select healthier recommendations by making more …

Choice architecture for nudges to support constructive learning in active video watching

V Dimitrova, A Mitrovic - International Journal of Artificial Intelligence in …, 2022 - Springer
Video-based learning is widely used today in both formal education and informal learning in
a variety of contexts. Videos are especially powerful for transferable skills learning (eg …

“Tell Me Why”: using natural language justifications in a recipe recommender system to support healthier food choices

AD Starke, C Musto, A Rapp, G Semeraro… - User Modeling and User …, 2024 - Springer
Users of online recipe websites tend to prefer unhealthy foods. Their popularity undermines
the healthiness of traditional food recommender systems, as many users lack nutritional …

BehavRec: Workshop on Recommendations for Behavior Change

A Rapp, F Cena, C Trattner, R Orji, J Vassileva… - Proceedings of the 17th …, 2023 - dl.acm.org
The workshop aims to discuss open problems, challenges, and innovative research
approaches in the area of persuasive and behavior change recommender systems, that is …

Designing a Framework for Explainable Health Recommender System Based on the Ecuadorian Data Protection Regulations

B Jaramillo, E Loza-Aguirre… - 2023 Ninth International …, 2023 - ieeexplore.ieee.org
Technological advances and development in explainable artificial intelligence (XAI) in the
health sector are growing worldwide. However, according to different studies in Latin …

[PDF][PDF] Towards an Adaptive Behavior Change Game Based on User-tailored and Context-aware Interventions.

S Villata, A Rapp, F Cena - BehavRec@ RecSys, 2023 - ceur-ws.org
Persuasive technologies represent a great opportunity to provide interventions capable of
leading people to behavior change in the health and wellness domain. However, changing …

Human Factors in User Modeling for Intelligent Systems Maria Soledad Pera, Federica Cena, Monica Landoni D Cataldo Musto, and Alain D. Starke D

MS Pera - A Human-centered Perspective of Intelligent …, 2024 - books.google.com
In the current digital landscape, humans take center stage. This has caused a paradigm shift
in the realm of intelligent technologies, prompting researchers and (industry) practitioners to …

Human Factors in User Modeling for Intelligent Systems

MS Pera, F Cena, M Landoni, C Musto… - A Human-Centered …, 2024 - Springer
In the current digital landscape, humans take center stage. This has caused a paradigm shift
in the realm of intelligent technologies, prompting researchers and (industry) practitioners to …

[PDF][PDF] BehavRec 2023 Behavior Change and Persuasive Recommender Systems 2023 Proceedings of the International Workshop on Behavior Change and …

A Rapp, C Trattner, J Vassileva, F Cena, R Orji… - CEUR WORKSHOP …, 2023 - iris.unito.it
This volume includes the papers presented at BehavRec'23 International Workshop held in
Singapore in conjunction with ACM RecSys' 23 International Conference. The workshop …