The organisation and experience of work in the gig economy

S Kaine, E Josserand - Journal of Industrial Relations, 2019 - journals.sagepub.com
The gig economy has captured public and policy interest and is growing as an area of
academic inquiry, prompting debate about the future of work, labour regulation, and the …

[HTML][HTML] Physical and psychological hazards in the gig economy system: A systematic review

K Taylor, P Van Dijk, S Newnam, D Sheppard - Safety science, 2023 - Elsevier
Background & objectives Gig economy platforms expose workers to a raft of safety hazards
and research beyond examination of individual contributing factors to incidents is limited …

Algorithmic management reimagined for workers and by workers: Centering worker well-being in gig work

A Zhang, A Boltz, CW Wang, MK Lee - … of the 2022 CHI conference on …, 2022 - dl.acm.org
Prior research has studied the detrimental impact of algorithmic management on gig workers
and strategies that workers devise in response. However, little work has investigated …

[HTML][HTML] A fuzzy DEMATEL decision modeling framework for identifying key human resources challenges in start-up companies: Implications for sustainable …

R Priyanka, K Ravindran, B Sankaranarayanan… - Decision Analytics …, 2023 - Elsevier
Human resources (HR) management is vital in developing organizational performance and
profit maximization. Small and medium-sized enterprises (SMEs) and emerging start-ups …

Does AI control or support? Power shifts after AI system implementation in customer relationship management

E Monod, R Lissillour, A Köster… - Journal of Decision …, 2023 - Taylor & Francis
Many companies are currently investing in artificial intelligence (AI) because of its potential
to increase customer satisfaction or financial performance. However, the success rates in …

Together but alone: Atomization and peer support among gig workers

Z Yao, S Weden, L Emerlyn, H Zhu… - Proceedings of the ACM on …, 2021 - dl.acm.org
The individualistic nature of gig work allows workers to have high levels of flexibility, but it
also leads to atomization, leaving them isolated from peer workers. In this paper, we …

The gig economy: Current issues, the debate, and the new avenues of research

R Malik, A Visvizi, M Skrzek-Lubasińska - Sustainability, 2021 - mdpi.com
In the context of the debate on platform economy, on the one hand, and the gig economy, on
the other, this paper delineates the conceptual boundaries of both concepts to query the gig …

Examining technostress and its impact on worker well-being in the digital gig economy

A Umair, K Conboy, E Whelan - Internet Research, 2023 - emerald.com
Purpose Online labour markets (OLMs) have recently become a widespread phenomenon
of digital work. While the implications of OLMs on worker well-being are hotly debated, little …

Gig work and mental health during the Covid-19 pandemic: A gendered examination of comparisons with regular employment and unemployment

Z Lu, S Wang, W Ling, Y Guo - Social Science & Medicine, 2023 - Elsevier
The rise of the platform economy during the Covid-19 pandemic has stimulated extensive
discussions about whether gig workers can obtain equivalent mental health benefits of …

[HTML][HTML] Algorithmic management of crowdworkers: Implications for workers' identity, belonging, and meaningfulness of work

W van Zoonen, AE Sivunen, JW Treem - Computers in Human Behavior, 2024 - Elsevier
Online labor platforms function as meta-organizations, blending elements of an open market
and hierarchical structure by algorithmically governing goals and objectives. This study …