Pemetaan kemampuan peserta didik digunakan untuk mengidentifikasi tingkat pemahaman
peserta didik dan mengembangkan kemampuan mereka secara komprehensif. Penelitian …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. Service businesses place great importance on the human element. High …

It is impossible to produce quality products and services without quality people and
processes. Services in general are intangible and cannot be fully owned by consumers. If …

Consumers pay in return for the convenience, service and satisfaction they receive from the
service, not for ownership of the service. Service businesses place great importance on the …

Peningkatan kualitas pendidikan tinggi sangat berdampak terhadap kualitas proses
pengajaran dan kualitas dari lulusan yang dihasilkan oleh perguruan tinggi. Kualitas …

During peak periods, it is possible that the services provided by producers are very minimal,
for example speeding up service times in order to serve as many customers as possible …

The existence of very busy peak periods is a problem in itself for service marketing. From the
data above, it can be said that many outlets do not necessarily have high consumption value …

The existence of very busy peak periods is a problem in itself for service marketing. Service
quality is the best matrix for evaluating consumer satisfaction in comparison between …

It is impossible to produce quality products and services without quality people and
processes. Services in general are intangible and cannot be fully owned by consumers. If …

There are several factors that can influence consumer satisfaction, namely service quality
and product quality. It is impossible to produce quality products and services without quality …