There are several factors that can influence consumer satisfaction, namely service quality
and product quality. It is impossible to produce quality products and services without quality …

The complex relationships between digital marketing tactics, user experience, and e-
commerce platforms are examined in this study, as well as how these relationships affect …

This research investigates the relationship between digitalization components and the
profitability of telecommunication companies in Indonesia through quantitative analysis …

This study investigates the impact of Fintech Adoption, MSME Digital Readiness, and the
Regulatory Environment on Financial Performance in Indonesia's micro, small, and medium …

In support of the government's making industry 4.0 movement towards 7 priority industrial
sectors that implement changes in production systems to be more efficient and flexible by …

Purpose: The advancement of digital technology has fundamentally transformed the
business landscape. Business digitalization and social media utilization have emerged as …

This study looks into how business capital, entrepreneurial orientation, digital marketing,
and the financial performance of Micro, Small, and Medium-Sized Enterprises (MSMEs) in …

The rapid increase in internet usage in Indonesia has fueled the rise of Insurtech,
addressing low literacy, inclusion, and insurance penetration levels. Insurtech companies …

Services in general are intangible and cannot be fully owned by consumers. Consumers pay
in return for the convenience, service and satisfaction they receive from the service, not for …

Quality not only emphasizes aspects of the final result, namely products and services, but
also concerns human quality, process quality and environmental quality. If not controlled …