What you get is what you see: revisiting the evaluator effect in usability tests

M Hertzum, R Molich, NE Jacobsen - Behaviour & Information …, 2014 - Taylor & Francis
Usability evaluation is essential to user-centred design; yet, evaluators who analyse the
same usability test sessions have been found to identify substantially different sets of …

Soft skills requirements in software development jobs: A cross‐cultural empirical study

F Ahmed, L Fernando Capretz, S Bouktif… - Journal of systems and …, 2012 - emerald.com
Purpose–Most of the studies carried out on human factor in software development
concentrate primarily on personality traits. However, soft skills which largely help in …

Agile user experience development in a large software organization: Good expertise but limited impact

K Kuusinen, T Mikkonen, S Pakarinen - Human-Centered Software …, 2012 - Springer
While Agile methods were originally introduced for small, tightly coupled teams, leaner ways
of working are becoming a practical method to run entire enterprises. As the emphasis of …

User‐centered approaches in software development processes: Qualitative research into the practice of Hungarian companies

B Szabó, K Hercegfi - Journal of Software: Evolution and …, 2023 - Wiley Online Library
Integrating user‐centered approaches into development processes is one of the main
challenges nowadays that derives from different objectives of software engineering (SE) and …

How do usability professionals construe usability?

M Hertzum, T Clemmensen - International Journal of Human-Computer …, 2012 - Elsevier
Usability professionals have attained a specialist role in systems-development projects. This
study analyses usability professionals' operational understanding of usability by eliciting the …

Informal feedback rather than performance measurements–user-centred evaluation in Scrum projects

M Lárusdóttir, Å Cajander… - Behaviour & Information …, 2014 - Taylor & Francis
The main features of the Scrum process are intense communication between different
stakeholders, and rapid feedback based on regular delivery of working software. The …

[HTML][HTML] Design for risk control: the role of usability engineering in the management of use-related risks

J Van der Peijl, J Klein, C Grass… - Journal of biomedical …, 2012 - Elsevier
The majority of medical device incident reports can primarily be attributed to use error.
Greater attention to human factors and usability during development of a medical device …

Positive developments but challenges still ahead: a survey study on UX professionals' work practices

Y Inal, T Clemmensen, D Rajanen, N Iivari… - 2020 - oulurepo.oulu.fi
This paper describes and gives an overview of User Experience (UX) professionals' work
practices—their environment, practices, tools, and challenges. First, we reviewed 32 …

User participation in healthcare IT development: A developers' viewpoint in Finland

S Martikainen, M Korpela, T Tiihonen - International Journal of Medical …, 2014 - Elsevier
Background and purpose Recent research showed that physicians in Finland were highly
critical of their information technology (IT) systems. They were also critical of the methods of …

How to make agile UX work more efficient: management and sales perspectives

K Kuusinen, K Väänänen-Vainio-Mattila - Proceedings of the 7th Nordic …, 2012 - dl.acm.org
Many companies have been conducting their software development activities using Agile
methods for years; however, in many cases the management and sales processes of these …