AI-based digital assistants: Opportunities, threats, and research perspectives
Artificial intelligence (AI) is becoming omnipresent; it permeates our work and private lives in
many areas. A key area of application is AI-based digital assistants, which are now …
many areas. A key area of application is AI-based digital assistants, which are now …
[HTML][HTML] The strategic impacts of Intelligent Automation for knowledge and service work: An interdisciplinary review
A significant recent technological development concerns the automation of knowledge and
service work as a result of advances in Artificial Intelligence (AI) and its sub-fields. We use …
service work as a result of advances in Artificial Intelligence (AI) and its sub-fields. We use …
Rebooting employees: Upskilling for artificial intelligence in multinational corporations
Proponents of artificial intelligence (AI) have envisaged a scenario wherein intelligent
machines would execute routine tasks performed by humans, thus, relieving them to engage …
machines would execute routine tasks performed by humans, thus, relieving them to engage …
On the design of and interaction with conversational agents: An organizing and assessing review of human-computer interaction research
Conversational agents (CAs), described as software with which humans interact through
natural language, have increasingly attracted interest in both academia and practice …
natural language, have increasingly attracted interest in both academia and practice …
Robotic process automation: contemporary themes and challenges
Through the application of Robotic Process Automation (RPA) organisations aim to increase
their operational efficiency. In RPA, robots, or 'bots' for short, represent software agents …
their operational efficiency. In RPA, robots, or 'bots' for short, represent software agents …
[HTML][HTML] A new acceptance model for artificial intelligence with extensions to UTAUT2: An empirical study in three segments of application
OA Gansser, CS Reich - Technology in Society, 2021 - Elsevier
More and more products in everyday life are using artificial intelligence (AI). The purpose of
this research is to investigate influence factors in an acceptance model on behavioral …
this research is to investigate influence factors in an acceptance model on behavioral …
The future of technology and marketing: A multidisciplinary perspective
New technologies have revolutionized nearly every aspect of human existence, including
the ways that firms market products and services to consumers. Along with now familiar …
the ways that firms market products and services to consumers. Along with now familiar …
From data to action: How marketers can leverage AI
Artificial intelligence (AI) is at the forefront of a revolution in business and society. AI affords
companies a host of ways to better understand, predict, and engage customers. Within …
companies a host of ways to better understand, predict, and engage customers. Within …
May the bots be with you! Delivering HR cost-effectiveness and individualised employee experiences in an MNE
Using an in-depth qualitative case study design, focusing on a significant global technology
consulting multinational enterprise's (MNEs) subsidiary in India, this research analyses …
consulting multinational enterprise's (MNEs) subsidiary in India, this research analyses …
[HTML][HTML] Augmenting the algorithm: Emerging human-in-the-loop work configurations
T Grønsund, M Aanestad - The Journal of Strategic Information Systems, 2020 - Elsevier
How do configurations of humans and algorithms evolve as firms adopt artificial intelligence
(AI) capabilities, and what are the implications for work and organization? We explored …
(AI) capabilities, and what are the implications for work and organization? We explored …