Language in international business: A review and agenda for future research

H Tenzer, S Terjesen, AW Harzing - Management international review, 2017 - Springer
A fast growing number of studies demonstrates that language diversity influences almost all
management decisions in modern multinational corporations. Whereas no doubt remains …

Affective processing in bilingual speakers: Disembodied cognition?

A Pavlenko - International Journal of Psychology, 2012 - Taylor & Francis
A recent study by Keysar, Hayakawa, and An (2012) suggests that “thinking in a foreign
language” may reduce decision biases because a foreign language provides a greater …

Bots with feelings: Should AI agents express positive emotion in customer service?

E Han, D Yin, H Zhang - Information Systems Research, 2023 - pubsonline.informs.org
Customer service employees are generally advised to express positive emotion during their
interactions with customers. The rise and maturity of artificial intelligence (AI)–powered …

The influence of emoji meaning multipleness on perceived online review helpfulness: The mediating role of processing fluency

R Wu, J Chen, CL Wang, L Zhou - Journal of Business Research, 2022 - Elsevier
Emoji is widely used in electronic word of mouth (eWOM) and online consumer reviews
across various social media platforms and online retailers, but the boundary condition of its …

Identity-based consumer behavior

A Reed II, MR Forehand, S Puntoni, L Warlop - International Journal of …, 2012 - Elsevier
Although the influence of identity on consumer behavior has been documented in many
streams of literature, the absence of a consistent definition of identity and of generally …

The foreign-language effect: Thinking in a foreign tongue reduces decision biases

B Keysar, SL Hayakawa, SG An - Psychological science, 2012 - journals.sagepub.com
Would you make the same decisions in a foreign language as you would in your native
tongue? It may be intuitive that people would make the same choices regardless of the …

[图书][B] The bilingual mind: And what it tells us about language and thought

A Pavlenko - 2014 - books.google.com
If languages influence the way we think, do bilinguals think differently in their respective
languages? And if languages do not affect thought, why do bilinguals often perceive such …

Thinking more or feeling less? Explaining the foreign-language effect on moral judgment

S Hayakawa, D Tannenbaum, A Costa… - Psychological …, 2017 - journals.sagepub.com
Would you kill one person to save five? People are more willing to accept such utilitarian
action when using a foreign language than when using their native language. In six …

Using a foreign language changes our choices

S Hayakawa, A Costa, A Foucart, B Keysar - Trends in cognitive sciences, 2016 - cell.com
A growing literature demonstrates that using a foreign language affects choice. This is
surprising because if people understand their options, choice should be language …

Visual attention toward tourism photographs with text: An eye-tracking study

Q Li, ZJ Huang, K Christianson - Tourism Management, 2016 - Elsevier
This study examines consumers' visual attention toward tourism photographs with text
naturally embedded in landscapes and their perceived advertising effectiveness. Eye …