Conversational agents (CAs) are getting smarter thanks to advances in artificial intelligence,
which opens the potential to use them in educational contexts to support (working) students …

Relational Agents'(RAs) ability to maintain socio-emotional relationships with users can be
an asset to COVID-19 patients. The goal of this research was to identify principles for …

We present a review of personality in neural conversational agents (CAs), also called
chatbots. First, we define Personality, Persona, and Profile. We explain all personality …

Conversational agents (CAs), often referred to as chatbots, are being widely deployed within
existing commercial frameworks and online service websites. As society moves further into …

Developing successful chatbots is a non-trivial endeavor. In particular, the creation of high-
quality natural language responses for chatbots remains a challenging and time-consuming …

Nowadays big amounts of data are created by different sources. Big Data allows for
expanding the analysis scope beyond the in-house data sources and taking into …

Conversational agents (CAs) are increasingly used as an additional convenient and
innovative customer service channel to relieve service employees, as in the studied …

Conversational agents offer promise to provide an alternative to costly and scarce access to
human health providers. Particularly in the context of adherence to treatment advice and …

Nowadays, chatbots have become popular tools in such a way that they are used in different
sectors like commercial, elderly care, tourism, and education. The COVID-19 pandemic has …

Conversational agents (CAs) are rapidly changing the way humans and computers interact.
Through developments in natural language processing, CAs are increasingly capable of …