Drivers and barriers affecting metaverse adoption: a systematic review, theoretical framework, and avenues for future research

MA Al-Sharafi, M Al-Emran, N Al-Qaysi… - … Journal of Human …, 2023 - Taylor & Francis
The Metaverse holds immense potential for individuals, organizations, and society,
providing immersive and innovative experiences. However, its adoption is a complex …

Artificial intelligence's impact on hospitality and tourism marketing: exploring key themes and addressing challenges

J Bulchand-Gidumal, E William Secin… - Current Issues in …, 2024 - Taylor & Francis
ABSTRACT Understanding how Artificial Intelligence (AI) impacts organizational functions
supports stakeholders to prepare accordingly and profit from these developments. Adopting …

A digital transformation approach in hospitality and tourism research

X Cheng, T Xue, B Yang, B Ma - International Journal of …, 2023 - emerald.com
A digital transformation approach in hospitality and tourism research | Emerald Insight Books
and journals Case studies Expert Briefings Open Access Publish with us Advanced search A …

Systematic review and research agenda for the tourism and hospitality sector: co-creation of customer value in the digital age

TD Dang, MT Nguyen - Future Business Journal, 2023 - Springer
The tourism and hospitality industries are experiencing transformative shifts driven by the
proliferation of digital technologies facilitating real-time customer communication and data …

[HTML][HTML] Digitalization strategy adoption: The roles of key stakeholders, big data organizational culture, and leader commitment

N Nguyen, T Dang-Van, T Vo-Thanh, HN Do… - International Journal of …, 2024 - Elsevier
This study investigates key stakeholder factors that contribute to big data organizational
culture, leading to the adoption of digitalization strategy in the hospitality industry. It also …

Social media addiction and employee sleep: implications for performance and wellbeing in the hospitality industry

Q Wang, S Azam, MH Murtza, JM Shaikh, MI Rasheed - Kybernetes, 2023 - emerald.com
Purpose This study is designed to investigate a critical association between social media
addiction and employee sleep while considering its implications for employee well-being …

Hospitality feedback system 4.0: digitalization of feedback system with integration of industry 4.0 enabling technologies

R Narayan, A Gehlot, R Singh, SV Akram… - Sustainability, 2022 - mdpi.com
Digitalization enables the realization of the resilient infrastructure in every application for
achieving sustainability. In the context of the hospitality business, resilient infrastructure …

[HTML][HTML] Effects of resource orchestration, strategic information exchange capabilities, and digital orientation on innovation and performance of hotel supply chains

K Tajeddini, M Hussain, TC Gamage… - International Journal of …, 2024 - Elsevier
Supply chain (SC) innovation has become a competitive source for hotels to enhance
performance in the turbulent business environment. Drawing on the resource orchestration …

Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis

C Ma, A Fan, AS Mattila - International Journal of Hospitality Management, 2024 - Elsevier
This research presents a comprehensive analysis of significant factors shaping consumer
technology adoption and experiences in the hospitality and tourism sector. Technology …

IT strategy in the hotel industry in the digital era

M Wynn, P Jones - Sustainability, 2022 - mdpi.com
The hotel industry has historically suffered from a misalignment of IT and business
strategies, and yet has embraced digital technologies in many aspects of its operations in …