Computer emergency response teams (CERTs) of the public sector provide preventive and
reactive cybersecurity services for authorities, citizens, and enterprises. However, their tasks …

One of the major challenges in the design of social technologies is the evaluation of their
qualities of use and how they are appropriated over time. While the field of HCI abounds in …

Creating requirements specifications is one of the most challenging tasks in the systems
development. For a complete specification, different kinds of information are gathered. This …

The museum offers a starting point from which to examine the fundamental nature of
collaborative work and interdisciplinary scholarship. This article examines the socio …

This paper presents a methodology with which evaluation of control rooms in safety–critical
industry has been carried out. The results of two cases of evaluation in nuclear power plants …

ABSTRACT Farm Management Information Systems (FMIS) are an important core
component of modern farming companies as they allow, eg to document activities, create …

Human-Computer Interaction (HCI) is defined by the Association for Computing Machinery
(ACM) Special Interest Group on Computer-Human Interaction (SIGCHI) as" a discipline …

Financial organizations, like many others, are undergoing radical change. This is affecting
both their organizational processes and the technology that supports those processes. This …

We argue that a conceptual framework is required to support the practical evaluation of
collaborative virtual environments. We propose such a framework based on an extended …

We consider the role of 'workplace studies' in design and specifically, what it means to use
ethnography to 'inform'design. We suggest that there is a need for a foundational change in …