Abstract The study," Technology and Innovation to Growth of Entrepreneurship and
Financial Boost: A Decade in Review (2013-2023)," critically explores the intersectionality of …

The emergence of artificial intelligence (AI) as a subject to be incorporated into K-12
educational levels places new demand on relevant stakeholders, especially teachers that …

Generative artificial intelligence (generative AI) presents a disruptive innovation for brands
and society, and the power of which is still yet to be realized. In the context of customer …

Previous research indicates that personalized tourism recommendation (PTR) is becoming
increasingly important in tourism marketing. However, many areas of PTR remain …

Purpose This paper aims to examine the relationships between anthropomorphic cues (ie
degrees of the humanized profile picture and naming) in artificial intelligence (AI) chatbots …

With the growth of contactless shopping, artificial intelligence (AI) chatbot services have
become an effective tool for brands to interact with consumers. We investigate the effects of …

To enable highly automated manufacturing and net-zero carbon emissions, manufacturers
have invested heavily in smart manufacturing. Sustainable and smart manufacturing …

Around 20% of the population is disabled. Many people have mobility problems, including
the elderly and people with young children. It is crucial to adapt cities to the needs of these …

Purpose This study explores how chatbot gender and symbolic service recovery may
improve the satisfaction of angry customers in the context of service failures. It provides a …

Artificial intelligence-powered recommendation systems have gained popularity as a tool to
enhance user experience and boost sales. Platforms often need to make decisions about …