In this review, utilizing the PRISMA methodology, a comprehensive analysis of the use of
Generative Artificial Intelligence (GAI) across diverse professional sectors is presented …

Social robots and their novel applications are slowly emerging to become an indispensable
part of society and businesses. While the field of social robotics has been very …

Artificial intelligence (AI) has become a disruptive force that has revolutionized industries
and changed business practices. The integration of AI has brought numerous benefits to …

This article explores the evolution and prospects of conversational chatbots, specifically the
latest generation referred to as generative artificial intelligence (GenAI) chatbots. This article …

In this article, I reflect on my journey in the field of organizational behavior. It was an
unplanned journey but one that has lasted more than 50 years and has been incredibly …

Research suggests that understanding workers' attitudes towards artificial intelligence (AI)
application is a prerequisite to successfully integrating AI into an organization. However, few …

The benefits of additive manufacturing (AM) extend beyond the attributes of physical
products and production processes they enable. Experience with AM can augment the way …

Purpose The authors systematically review empirical dyadic service encounter research
published in top-tier journals between 1972 and 2022. Design/methodology/approach The …

The dynamic interplay between Artificial Intelligence (AI) adoption in modern organizations
and its implications for employee well-being presents a paramount area of academic …

Organizational dehumanization, a concept that has garnered increasing scholarly attention,
still faces two significant limitations within the current literature. First, there is a lack of …